FROM STANDING START TO TOP-TEAM: MCHALE PLANT SALES POISED TO EXPAND METSO PRESENCE IN UK

To build a team with knowledge of quarrying and aggregates and the expertise required to service customers within the sector – and to accomplish it over a two-year period, all from a standing start – was a challenge that many would consider challenging.

That was the task facing Metso’s UK distributor, McHale Plant Sales when, in April 2023, the Finnish manufacturer added to their responsibilities by appointing them Lokotrack distributors in English, Scottish, and Welsh markets.

Already Metso’s representatives in Ireland and Northern Ireland since 2015, the Tipperary-based distributor came to the UK with an in-depth knowledge of Metso and an established customer base that included some of Ireland’s and Europe’s leading concrete, aggregates, and civil works contractors.

Attributes of which Metso would have been aware were the company’s ‘customer-centric’ style, one described as ‘a flexible, can-do, available all-hours, and keep-the-customer-happy’ approach.

With a significant number of newcomers now added to their UK customer base, their Business Development Director, Darragh O’Driscoll confirms that the company ‘is now poised to expand Metso’s presence in the UK’.

Operating from headquarters in Tamworth, backed by a fully operational parts and sales base in Edinburgh – and with their recruitment process ‘virtually complete’ with only one or two positions yet to fill – O’Driscoll says: “we now have a top team on board, all geographically positioned, with the know-how to move our business forward”.

Directing operations on the ground in the UK is Metso Director UK, Morgan Grant, described by O’Driscoll as “a man highly experienced in all aspects of crushing and well-known to aggregates producers throughout the UK”.